• Administrative
  • Amenities
  • Directions and Location
  • Maintenance


Am I allowed to sublet my apartment?

No, subletting or subleasing of units is not allowed.

Am I required to purchase renter’s insurance?

Do I have to make an appointment or do you accept walk-ins?

How do I apply for an apartment?

How do I pay my rent?

How do I set up a tour?

How do I set up my utilities?

How long does the application process take?

Is there a bonus for referring friends to the community?

What are the up-front costs when I sign a lease?

What are your office hours?

What is required to break a lease agreement?

What providers are available for Internet and cable?


Are there any fees for pets?

Are there quiet hours for the common areas?

Are there weight or breed restrictions?

Do you offer corporate leases?

Do you offer furnished apartments?

Do you offer short term leases?

How do I receive packages that are delivered?

How is parking managed?

Is your community pet friendly?

What amenities are available at City West?

What appliances are in the apartments?

What are the amenities hours?

Where are the washer/dryer connections?

Directions and Location

In what neighborhood is City West located?

Is there public transportation available in this community?

What are the school zones for this community?

What is the nearest cross street?


Do I have to be present for service to be performed?

Do you have on site maintenance?

What do I do if I am locked out of my apartment?

What do I do if I have a maintenance issue?

What is done to prepare my apartment to move in?